The sensitivity of patient information is well-understood within the NHS. As a patient of this practice your medical records are confidential, and are accessible only to the members of the Primary Health Care Team involved in your care. All our staff are trained to respect their duty of confidentiality to you, and have this written into their Contracts of Employment. We keep paper and electronic records securely to prevent unauthorised access or misuse. Whenever practicable we remove references to personal details such as your name and address, and often restrict this further to reduce the chances of anyone identifying a record as relating to you. There may be occasions when medical visitors require access to ensure high standards of care are being maintained by the practice. You should be reassured that all persons who have access to your medical records are bound by the same rules of absolute confidentiality as members of the Primary Health Care Team.
All our patient records are kept on computer, and we can assure patients of complete confidentiality. We are registered in the Data Protection Register and your rights are protected by the Data Protection Act.
All members of the primary health care team in the course of their duties have access to your medical records. They all adhere to the highest standards of maintaining confidentiality. As our reception area is a little public, if you wish to discuss something of confidential nature please mention it to one of the receptionist who will make arrangements for you to have the necessary privacy.
The practice complies with both the Data Protection Act (1984) and the Access to Health Care Record Act (1990). Identifiable information about you will be shared with others in the following circumstances:
* To provide further medical treatment for you eg from district nurses and hospital services.
* To help you access other services eg reports for insurance companies, solicitors, etc. This will require your written consent and you have the right to see and alter any report before it is forwarded to any second party to help you get other services eg from the social work department. This requires your consent.
* The Freedom of Information (Scotland) Act 2002 aims to increase openness and accountability for information held by public authorities. We in the practice are obliged to help anyone who proposes to make a request for information. We will deal with written requests within 20 working days. NHS Tayside may charge for handing a request. However, there will be a maximum limit on the cost charged to patients.
* When we have a legal duty to inform others eg in child protection cases.
Anonymised patient information will also be used at local and national level to help the Health Board and Government plan services eg for diabetic care. If you do not wish anonymous information about you to be used in such a way, please let us know.
Access To Medical Records
Under the Access to Health Records Act (1998) patients are allowed to view their medical records. Copies of such records can also be requested, in writing, for which we make a charge. We hold patient information on computer and comply with the requirements of the Data Protection Act.